FYI regarding TalkTalk. I’ve signed for their offer which was discussed in this thread. Got one PDF with the contract on the 1st page, information leaflet about Swiss Deal tariff (the one from the contract) on the 3rd page, etc. Recently was travelling, so I contacted them to double-check how much data abroad is included in my tariff. They replied 1 GB, whereas in the information leaflet it was written 10 GB. Double-checking again and yes, in the contract it was also written 1 GB. They replied:
“Unfortunately, what you signed on your contract is valid.
What you see on the data sheet is a typo.”
I’ve asked for possibility to receive some sort of compensation for this at least very misleading typo - no reply… Seems their Customer Support is not that good as was the offer.
Do you think the fact that both documents were part of the same PDF, may be contractually binding?