@xerox5003 I can’t wait to prove them wrong
For the other members of the Quickline Mustachian club, both me and my gf received a ton of emails and sms confirming the porting of the number in the future, access to the quickline management page etc etc
From my side the only thing missing is the bill and waiting for my porting date to transfer the eSIM (I already have the instructions) but for me it’s going to be a while until I actually use them so if anyone else can provide some feedback from that please ping me
Another update: We received our SIM cards last week (well I got the same paper I got via email on how to get my eSIM).
So far so good. Doesn’t seem like a scam at all.
Quickline plan is active since 4.12.2023, can’t complain so far, everything runs smoothly.
Was with Galaxus Mobile and there is no change in coverage or speed.
Enjoying the new plan for the next two years
Btw, why should it be a scam? Nice marketing and everyone ist talking about them (even watson and some other websites wrote about them). The support was amazing and I could imagine to stay with them, if the price is not above CHF 35 per month for a plan.
My Quickline sim is working perfectly so far. It arrived in Dec after the requested start date and I suspect their processes were overwhelmed but I can’t complain when I only paid 40CHF for the sim card then 2 years free
Would be great if they could add other languages. So far I managed to translate from German using Google translate
I had positive experience as well, happy so far, especially for the price
I activated mine today. Same for my gf.
She didn’t even get the bill to pay the first 40.- yet
I’ve been with all the providers and Sunrise is fine. But as coverage varies by provider and location, it is very much dependen on where you are. You can even check the cell tower maps. For me, Sunrise was better than Salt. YMMV.
Funnily, in my case the opposite But it is complaining at a high level.
@ThriftySquirrel I got the CHF 40 bill with my first invoice (CHF 0) one month later.
So my Quickline abo should have started yesterday and the eSIM isn‘t working. They are trying to resolve this, but no luck so far. I‘m furios. The fracking amateurs!
I guess I‘m getting what I‘m paying for. Another example why everybody besides Swisscom/Wingo is just trash.
Migration went wrong? What a nightmare
Yes something didn‘t work. Now I‘m probably left days without connection. What a hassle
Could they provide a normal sim instead?
I asked for that too. Maybe I‘ll get one by tomorrow.
sucks to hear that. With me it has been smooth sailing so far. One day I was in the office and noticed that I didn’t have connection anymore. My previous contract had run out so I went to my email and loaded the eSIM and it was instantly working.
Same with my gf with a regular SIM. Hopefully they can get your situation resolved quickly.
I‘ve been with Orange, Salt, Sunrise, Yallo, Lebara, Swype, Digital Republic, Digitec, TalkTalk for my mobile phone/internet - and it’s all been fine. Two very minor billing issues (ever) that got resolved satisfactorily.
(albeit not perfectly - I think lost up to 5 Francs in overpaid fees in these two cases, due to them not handling the correction imperfectly. Plus the costs of two registered letters to dispute the billing. On the other hand, I benefitted from a pricing error on a device purchase that saved me a three-figure amount).
PS: the only billing error I never heard back from the carrier was with M-Budget Mobile - which happens to be a brand of Swisscom. Go figure. (Though admittedly their pricing doesn’t support the „pay more - less hassle“ argument).
Funny coincidence though, they introduce exactly starting from January 2024, the paper bill charge of 3 CHF/month, right when all the new customers joined.
And the hussle to change it to e-mail is an understatement, you can’t do it from your customer portal, you have to go to a separate landing page, manually enter your details, submit the request, then wait an e-mail that asks for confirming your e-mail first, which i didn’t receive instantly or I thought that “Bestatigung” meant that it’s done, so I didn’t read carefully that you actually need to confirm by clicking. So i needed to redo the process weeks later and this time called the customer support.
Anyway, can’t complain much for the rest. I still use Wingo as main SIM and this one as a secondary SIM for travels
Still no solution. Well, at least I‘m going to Thailand for a month next week. But still, what a terrible customer experience.
care to share that landing page??
Sure, here it is