Radicant - a new neo-bank & wealth management app

I have been recently testing radicant in North Macedonia. I was curious how it’s gonna work with such a niche currency as Macedonian denars. And tbh - I have mixed feelings.

Initially, it looked pretty promising - here’s a transaction from 10.09:

and here’s the rate from the Visa calculator - it’s pretty the same amount:

But… when the transaction changed its status to “completed” after a few days - CHF 30.34 changed into CHF 30.53:

so it’s more than 0.60% above the initially booked amount / the amount in the Visa calculator. Of course - it’s still not a big deal, but it’s significantly higher than 0.1% calculated by Moneyland.

I wanted to understand the reason behind this, so I contacted radicant support, but their answer was quite vague:

Well, when we take the FX rate from 11.09 - the final amount should be… lower, not higher:

In that case - the actual markup is even higher: ~0.77%.

When I used Neon, before they introduced currency conversion fees for free accounts, final amounts matched the Mastercard calculator. So it’s a bit disappointing radicant is less transparent and it’s hard to understand what’s the actual source of FX rate they use.

PS Another annoying thing I noticed during the trip was that radicant messes up the order of transactions. They are not sorted by transaction time, but by booking time, which makes it difficult to keep track of transactions for a given day as they are in a completely random order.

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Mastercard doesn’t use the interbank rate IIRC. The price on the 11th of september was actually 1 CHF = 65,893 MKD.

  • radicant uses Visa cards, not Mastercard
  • radicant claims they use “interbank rate without additional fees”, so their FX rate should be better than both Visa and Mastercard rates, but it was noticeably worse
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I think something to take into consideration is that Radicant don’t use the FX rate the day/hour/minute when you paid, but when the transaction is effective, and usually it’s calculated one day after (or even after week-end if transaction was on Friday). In this case it could explain why it is uncorrelated to Visa FX the same day. Try to compare one day later. Maybe..

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7 posts were merged into an existing topic: Financial setup for foreign currency exchange and payment [2025]

Does anyone know what happens if they close?
I have a 100k parked there waiting for a RE purchase, which, fingers crossed, should happen next month or the following.
I assume they would ask for an IBAN to transfer the money, but I don’t want to risk having the money blocked at the wrong time.

I wonder if I should pre-emptively move it just in case? Plan was to most likely close the account after the purchase.

(Based on the figures floating in the thread, I realise I have a worryingly not that insignificant % of their total AUM, like 0.1%.)

Well, yes, there is absolutely no reason not to do it.

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Well, I either need to move it to an existing account and go over the 100k insured limit, or I need to open a new account at a new bank. And I’m already using a couple more banks for each other 100k tranche I’m parking.

Just move it to a cantonal bank. Their protection is not limited to 100K

Not the case in Vaud and some other cantonal banks

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I see. Looks like I am spoiled by ZKB :wink: I just thought all cantonal banks have same thing

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Some cantons were badly hit by the failure of their cantonal bank in the 90s.
Unsurprisingly they removed the unlimited exposure after that.

Amounts below 100k should stay liquid I assume. Also they won’t close, if something happen their customers will be absorbed by another bank most likely (I’m sure neon or yuh would be ok).

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If too many people decide on moving cash out (constituting a bank run), the bank will become illiquid and will have to impose a limit on cash-outs. Eventually, they can liquidate additional assets or call back loans to pay out to all clients. Only if they have to declare bankruptcy, the insurance will pay out a maximum of 100k per customer. But at the moment, they’re still looking for a buyer, meaning there are still valuable customers and assets in the bank.

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I think more to Alpian….that have also to increase number of customers to live

I see the following possibilities:

  • A big bank buys because of tech stack or customers
  • Radicant closes down, customers must leave
  • Radicant closes down, customers migrated to BLKB

I think for Neon, Yuh, etc., a purchase is not interesting. They already have everything, and some customers are going to switch to them anyway when Radicant closes.

Also depends if Radicant actually have unique customers or only account owners who use it as secondary wallet for Fx purposes.

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The client base of radicant is not that interesting; the did a LOT of promos (especially through 20min.ch, preispirat.ch and other (bargain hunter) websites, and I read somewhere of low volume of assets per client.

Therefore interesting to see which option will be the final one.

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well, unfortunately the radicant saga is over

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