They switched from Mastercard Prepaid to Mastercard Debit.
I have a different credit card anyway (Swisscard Cashback) and use that with Twint.
For all those who wonder whether all the payments from yesterday have been executed by their peasants partner bank yet - they have not.
3 Likes
Here I see that they have all been fullfilled. Even those incoming. Also I’ve tested again the SBB trick and I can confirm that it’s still wrong, but at least I see the IBAN.
I did try to send money to a friend and putting UBS on the field to see if it’s not limited to SBB, but didn’t get the same result.
Anyone would like to experiment with other companies? I wonder if they can be sued for this.
Tbh I wouldn’t like to be Neon’s ceo now. They probably can’t switch bank even if they probably would love at this point…
1 Like
Yesterday, my standing orders were executed ca. 2pm. Funny, my 2 non-standing orders were executed within 10 min in the morning.
I sent money to IBKR yesterday and it arrived less than 30 minutes later despite the warning.
I didn’t have any problems with incoming or outgoing payments as well.
I’ve been using neon as my primary account for over a year now:
- there was only one time I wasn’t able to log in
- pre-announced maintenance was usually 1800-2400 or similar, happened about 2-3 times
- I didn’t even notice that it wasn’t possible to see the IBAN of incoming payments; this was pointed out by someone in this thread about a week before they fixed that.
- I try to automate as much as possible: salary comes in, bills get paid via standing orders, eBill and LSV. When I log in, it is is usually to check if everything is working as planned, which it always did.
4 Likes
I just noticed that in the latest verson of their app, they removed the small button to see the interest rates on their spaces. Nice.
2 Likes
What interest?
7 Likes
This is kind of inevitable
it’s almost impossible to make money on banking side with free services if you are just a Neo bank but don’t give our mortgages etc.
Of course neo banks can use free banking as a hook to cross sell investment products. But then they need to compete with Saxo, IBKR, Swissquote.
3 Likes
I wonder what’s going on over at Neon… after reading that article I went to check my mails, and what a rollercoaster.
First they announced that the data collected by the app is no longer anonymized, which I think is the first time I hear a bank doing that. Then they announce that all payments will be suspended from 31.12.24 until 3.01.25, even movements from Spaces to Main Account, which is absolutely insane. Did everyone also get these mails?
3 Likes
Isn’t it somewhat standard to freeze things during bank holidays (I think it’s the same with mainstream banks, like neon, can create a wire/payment but won’t execute until the 3rd)
It sounds more like a FYI for people who don’t know about banking holidays etc.
Same-day transfers usually are limited to before noon, with additional fees for post-noon executions. At least with ZKB as well, you’re also limited to 1pm for free transfers on 31.12. And no Swiss bank will execute orders on January 1st or 2nd.
I don’t know if it’s worth it to get worked up over not being able to transfer money between two accounts during holidays.
3 Likes
If I were a Neon user it would piss me off.
At Yuh you can transfer from savings to main account 24/7/365. And if you send money to another person at Yuh (or send money via Twint) this money can be used immediately. There is no friction between the savings part and the main account therefore I usually have very little money in the main part and transfer upon need.
But given that Neon has 0% interest in either part, one could argue the Spaces are anyway kind of useless (or mental accounting).
If you can only transfer between spaces and main during working days, there is no reason to store the spaces part not somewhere else, e.g. at WillBe.
1 Like
I am wondering, how many heavy-users neon really has (speaking for me, I have all year round CHF 10 per month available to pay my ex-CH entertainment subscriptions and ca. CHF 3k during summer and winter holidays, each - not using any other services from neon).
So, for me personally I don’t care about the payment limitations during end of year. And as @assemblyrequired said, this is a standard procedure for quite a lot banks. If you have to seal an important deal, then your private banker will help you 
But what I can agree with, is the whole “spaces” solution, which is similar to Zak and - in my eyes - super annoying. Would it have been difficult, just to generate another IBAN for a savings account, as any brick and mortar bank does?
I am curious to see, how this envolves - as well as for Radicant, Alpian and other Swiss neo-banks.
1 Like
Well from Jan 1st the Yuh savings account will also be pretty much useless, 0.25% interest is basically a joke. But at least the other advantages remain compared to Neon.
3 Likes
It’s my main bank account and I also use invest (but also IBKR). I don’t use spaces as I don’t see the point of them. Also I normally have around 1-4k on it as I invest the rest. Transfers Neon to Neon or from/to spaces are normally 24/7 and instant. So these end of year limitations are special.
1 Like