Revolut also have more scams in UK than Barclays. Says something
I only see CHF 75 for Alpian. Or do you mean the combined reward (75 for the new customer, 75 for the referring customer)?
It was an offer couple of months ago.
No combined reward, just opening the account and funding it with CHF 500, that‘s it.
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- Customer acquisition cost 150
- Customer LTV 0
Not a good deal for Alpian but hopefully they got some new clients who will actually use their services
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Is that Long Term Value?
Life time value.
A friend of mine showed me a embarrassing bug on Neon’s system.
If you send someone money and put in the description something like “SBB whatever”, they will receive the money and show it as it came from SBB!
Since Neon doesn’t even show the source in IBAN format (big issue imho!), your friend will be puzzled as to why SBB sent them that money.
tbh these two things are kind of a big issue to me. The bug is hilariously bad, but the fact that you don’t see the source iban is a serious unfeature (or maybe I’m to old to understand those modern software).
Now that I think of it, this is the third time I think I need to change bank (the other two were the dumb bold number on the statements and the 0% interests).
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You want to switch banks because they use bold text in their statements?
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I find it dumb because they are less readable. It’s just annoying of course not the reason to switch.
OK, on that I agree. Bolding has its advantages, but those are usually lost if you Bold All The Things.
At least you can export statements as CSV.
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It is the case for many banks, by experience. However I agree, they should always display the IBAN from where the payment was made, easier to return the money, etc.
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These are not the only reasons why this “bank” is bad and incompetent.
- App regularly crashes on the 25th or you can’t get in
- uses Bern stock exchange with a ridiculous spread (you can see it every time the savings plan is executed) and ridiculous selection of shares
- Savings account 0% interest (as mentioned)
- Maintenance work in broad daylight, apparently nobody can work there at night
I only use Neon for purchases in foreign currency, but there are cheaper alternatives.
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This is addressed with update 6.1.6 from December 13th, it now shows the sender’s IBAN under additional information!
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14 posts were split to a new topic: Worth of free financial advices
To stay on topic: today neon , or as they say “their partner bank”, has delays with payments.
I wonder if they should change bank. Neon is successful and the most annoying issues are related to their partner (delays and the infamous “sbb” issue)
A post was merged into an existing topic: Worth of free financial advices
Just for the sake of completeness: Neon has stopped access to UBS Twint for any Neon cards issued after September 2024.
You are forced to use Twint Prepaid now, which is a total hassle.
IMO, Neon has become increasingly customer-unfriendly. I will close my account with them and switch to a new bank in 2025.
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Interesting. Any reasons (or speculations) why this happened?
Unfortunately, I have no idea. I have had to deal with Twint Prepaid before, and I have no intention of torturing myself again.
Maybe they will implement their Twint solution?