There is/was no update with the app fo me. The app worked fine two hours later. Unfortunately just not when I needed it.
This is why one always should have two accounts and both of them have some cash to cover the main costs.
All my payments through neon worked, this was only a log-in issue.
Worked for me but the app was a bit slow (had to wait for ~10-15 seconds when I clicked to make the payment until it asked me for the code…)
worked for me as well, 2 minutes later and by waiting 10-15 seconds as you said.
the backend must be sweating blood in there…
I am tolerant with neon as they are a small fintech.
I use it in vacation with a N26 card as backup.
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How long usually does it take to transfer money from bank to Neon? I started my first “top up” last Friday and my Neon is still 0 balance. 
In my case, if I put an order before 9h30, my money will be in my neon account before 12h00 on the same day.
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hmm. When you do the transfer, did you put any special note?
Hmm, I put a special note like “Transfer”. That’s it. Maybe give them a call?
I did. They ask me to wait. I’ll see tmr. Thanks!
Another payday, another day of issues with Neon.
I am having that same issue today
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For those who also received an email from Neon earlier this week about the saved Forex fees, it contains a link to an exclusive partner offer from Yallo (which I wanted to check out), but the link appears to be broken for me. Is it just me or everyone else?
The offer is also available in the Neon app under “Benefits” → “Leisure” → “yallo”. Not a bad offer, but there are usually better Black Friday deals for yallo.
A/B testing… I see an offer from Digital Republic.
…or they know I already have yallo, but not the same abo.
Do we have a neon employee here? I’ve spotted a kind-of big mistake in their FAQ. They forgot the word “daily” on their Limit FAQ in italian. Risky.
Risky? FAQ is not legally binding.
oh well. right. So it’s just an annoying error. My bad.
Why not send a message to their support? They usually respond quickly.
Anyone is also feeling there are more and more issues with Neon the past few months? Especially at login, it’s now to a point that when I open the app, I’m guessing already I won’t make it to my account.
Either it’s in maintenance, or just not working, like this morning there’s endless loading after I attempt to login (fingerprint or code) and then the login prompt pops again.
It’s becoming annoying to say the least, other than that I like the bank, but these technical issues are becoming unacceptable given the app is literally the only way to access the account.
For what matters, I have an up-to-date Android flagship phone from couple years ago.
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