Interactive Brokers Q&A [2025]

its interesting the payment from ERRES took just 24 hours at IBKR. I think there might be some backend work involved here. I would recommend to connect with IB.

Thanks everybody. Have contacted support.

IBKR has now updated their table, clarifying the limit starts from 100K.

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I’m always surprised at how quickly it goes from Raiffeisen to IBKR.

Sometimes the notification emails from Raiffeisen and IBKR arrive at the same minute:

Example

Email from Raiffeisen:

Bildschirmfoto 2025-07-28 um 14.37.47

Email from IBKR:

Bildschirmfoto 2025-07-28 um 14.38.11

Sometimes the money even arrives at IBKR before Raiffensen sends me the confirmation:

Example

E-Mail from IBKR:

Bildschirmfoto 2025-07-28 um 14.42.11

E-Mail from Raiffeisen:

Bildschirmfoto 2025-07-28 um 14.41.55

I filed the order on the 25th between 11:00 and 12:00 and I requested the same day transfer.
The order was executed the same day, as per payment confirmation.

Did you make sure your account number (Uxxx) is included in the subject line?

I did that mistake a couple years back. Not only did it cause delays, but somehow the money was converted to GBP, then converted back and returned to me. Don’t remember the amount, but it was some 50 or 100 CHF lost due to big bank’s exchange fees.

My standard wire is typically credited the same day. I do ā€œpre-announceā€ my transfers, but I’m not sure that makes a difference these days.
Example: Transfer today, time stamp in mail 6:xx am (well it’s 0:xx EST), mail received 1 pm.

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A funny story about same-day transfer (ā€œInstant Paymentā€): I used this feature last year to pay my municipal taxes. The feature had only been available for less than two weeks, so it was still new. My municipality was so confused that they recorded my tax payment, the amount for the whole year, twice*. I felt guilty all week, wondering whether I should say something or just pretend I didn’t know anything. Anyway, they eventually noticed and corrected it without any comment.

Did you include your IBKR number and your first and last name in the payment message?


*Of course, it could be a coincidence, but I assumed that the municipality had made a mistake due instant payment.

Yes, they were hardcoded in the QR I scanned. They matched the string I used to enter manually.

Transfers from neon to IBKR created before noon arrive within hours for me.

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Yes, the account number was in there.

No crediting so far, I’ve just sent a ticket containing the transfer reference number assigned by Postfinance. Crossing my fingers…

Support wrote back within hours yesterday that they will review the payment with their corporate actions team.

While I haven’t heard back from them since then, the missing amount has now appeared this morning – no WHT deducted (as it should be).

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I always transfer my money from Neon to IBKR and it is always available at the same day normally within 1-2 hours.

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For me UBS to IBKR has always been next day. Mainly because UBS processes payments the next day.

If I do same day UBS before 11 AM it often only takes 1-2 hours too.

The indian gentleman from IBKR confirmed that the payment was not received on their end.
I had to start an inquiry on Postfinance. Also, my IBKR ticket was forwarded to the Cashier department for review.
I am getting a bit nervous.

Absolutely understandable. I’d be on edge as well.

I know this doesn’t help you now, but what I always do in such cases is I send a small (CHF 100 or so) payment first to see if everything works, before sending a five or six figure sum.

In other news IBKR is back to negative rates above 100kCHF deposited

Seeing -0.42% (IBKR Pro) and -1.42 (IBKR Lite) today.

Good news, my margin interest rate will be reduced as well :money_mouth_face:

Do they go below 0% with their benchmark?