This short post just as a reminder that you can change your health insurance. Next year they should be cheaper.
Beware of the cheapest insurance model (in Zurich , at least). They have a “mixed” offer with your family doctor and an external health phone line. The “catch” is that the health line will be calculated as a medical consultation.
On a second thought, I wonder if it’s a catch or it was always like this, that the phone calls have to be paid. I haven’t read elsewhere, so maybe their are the only honest insurance that tells you about it. (note: moneyland and comparis do not explain it)
I always had the family doctor or Telmed model, whichever was cheaper. I’ll probably switch from Swica Telmed to Atupri family doctor to save 20.- per month.
I’m planning to go with KPT next year, anything I should be wary about?
45.-/month is 540.- per year. I’m fortunately not a big user of medical services, so am not a good indicator of the quality of an insurer and you should probably take my review with a boulder of salt but having been with CSS for most of my young adult life, I don’t have anything bad to say about their service. I’ve dropped them as soon as I’ve decided to handle health insurance stuff myself (from my parents) because they also were way more expensive than other options in my area. I’m with Arcosana this year (CSS Group) and am thoroughly disappointed with their inboarding process, so I’m crossing them off my list of insurers I’d consider contracting a policy with. This may vary depending on your area, though, so I’d want to take a look at more reviews before taking that decision without first hand experience.
I have the same experience as @Patron. Nothing bad to say about Assura either but I’ve not had to ask them for reinbursment so can’t really vouch for their services. I’d not be too keen on listening to my GP’s advice about health insurers, just as much as I wouldn’t ask my insurer to tell me what treatments or specialists I should see (which makes telmed models a no go for me).
I switched to Arcosana Multimed (CSS) last year, coming from Sympany because they were (and still are) slightly cheaper. I always only had the most basic insurance, and 2500 franchise, which I never reached, so I cannot speak about going above.
Arcosana/CSS seems better regarding the web-interface compared to Sympany, and I do like the combined Telmed/HMO model, as I can choose what to do depending on what fits better.
I also never heard of the fact that calling the Telmed phone number costs anything, but I also never tried…
I have had Assura for a while now and I found that it works quite well to get reimbursed. I just scan the bills in the ap and I get the money back fairly quickly. So far, I did not have a single issue.
Using KPT myself and I’m pretty happy, however I’m also not a heavy user of medical services, the last 10 years I haven’t even reached the franchise (max. 2500) once.
I am with SWICA and don’t remember I was charged for the phone calls (arranging GP/specialist meetings).
Or perhaps it was related to the employer-specific deal, so I wasn’t charged.
I am with Assura, since last year you can submit the expenses directly in the phone app which works very well and I like it. They are the cheapest here and got even cheaper for 2022. I got no issues with the service so far, I had questions a few times and they are reachable by phone and give good answers.
Also with SWICA and also no charges for telephones. They are more expensive but I’ve had great experience with them: my wife got sick in 2019, and we had big bills all through 2020…all extra tests, all lab work etc was covered and the complementary charges contributed to the overall franchise - so in the end we got to the franchise faster.
One watch out is that on some of the things covered in their complementary insurances, they evaluate on the « effective » hourly rate and not on the absolute value of the service…so this can be misleading when they say « reimburse up to 80frs/hr ». So if you pay 80frs for 30min, the hourly rate is calculated at 160CHF, so you don’t get back the 80 CHF thinking you respected the limit.
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