Hi all, maybe someone can help me. I opened an account with IBKR a few months ago and bought my first few ETFs. Everything was fine until a few days ago, the removed my trading permissions and I can’t get the back. Support was no help. Anyone had the same happen and found a solution?
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What was the support answer?
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The answer was that I don’t meet their requirements and that they don’t disclose their requirements. I should try to check my financial information an my investmeent experience and try again. Did that, didn’t help, still no trading permissions. The weird thing is, that I did get the permissions when I started with them and I was able to buy some ETF’s with the same information.
Just to be sure. What trading permissions are you seeking?
Stocks
Bonds
Future/ options?
And which markets
Europe
USA
Switzerland?
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Thought I had a deja-vu reading your question.
Here’s a recent reddit thread from a few days ago with a number of good ideas in it.
https://www.reddit.com/r/SwissPersonalFinance/comments/1crnxz0/ibkr_does_not_let_me_trade/
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Just stocks, worldwide
Naman, is it you again ?
On a more serious note, did you check when you logged in that you didn’t have any unopened notifications/pending requests, for example certain checks that you were asked to complete and that you hadn’t filled in or updated?
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Okay. Then it’s very standard. The main questions about experience are the critical ones.
Who is Naman? I was the one posting on Reddit.
Yes, I did check and there weren’t any notifications or anything. I had not changed my information or anything, just received the the message that ibkr had removed my trading permissions out of the blue.
Anyway, after trying with different settings I just did the quiz for bonds and after that I was able to request the permissions again and now I have to wait … before taking the quiz I couldn’t even request them.
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Sounds … hm, interesting?
You state you initially bought some ETFs.
You later state that you’re looking for permissions to trade stocks, worldwide.
And then you state that you took the quiz for bonds and were then able to request permission.*
So far this does not compute, but I’ll also say that I am a simple mind.
Good luck at any rate!
* Which would be standard procedure, btw. And your granted permission would then be to trade bonds.
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The same thing happened to me on the 20th of May. After more than a year of trading daily, they just removed my permission to trade stocks. I’ve sent a message to them asking for clarification, but I haven’t received a response yet. Yesterday, I did the quiz to get the permissions back, but I haven’t gotten them yet.
Simply surreal!
Sergio
Aha!
I don’t mean to judge prematurely, but would you be inclined to elaborate on the details of how your permissions were removed, a copy of the message of you asking for clarificaiton, you doing “the quiz” (on what?), and maybe some more corroborating detail?
Right now, I’m afraid, it really just looks like someone is looking to get attention.
Best of luck, Sergio.
Hi Sabine. I am struggling with exactly the same problem! Did you finally manage to get the permissions back?