Hi the Community,
Long time reader of the forum and I thank you all for the vast knowledge shared.
I’ve a question: I openend my Revolut account a few days ago, ordered a free physical card and didn’t think much about it till I saw that a Maestro was on the way. I choose Revolut because they advertised Visa as the physical card. I m ok with Mastercard too, but not with a Maestro.
I’ve never had the choice to request either a Visa, Mastercard or Maestro. It send automatically the Maestro. I then contacted the customer support via chat. They were unclear with their answers. They said the type of card was randomely chosen and that if the app didn’t let me choose I had no choice but to get a Maestro.
I m hesitating to order a new card that I d have to pay, but I m worry I won t have the choice for the card and will end up with 2 Maestros that are totally useless for me…
Any ideas on how to deal with it? If I cannot get the Master or Visa I ll close my account and be very disapointed.
Thank you for helping me.