Anyone having trouble filing a ticket with IBKR support? (I wanted them to clarify the limit on negative interests)
When trying to submit the button seems to return 403, I even tried allowing 3rd party cookies in case it makes a difference but didn’t help.
I didn’t try it myself, but I never use IBKR on weekends because of their maintenance windows. Sometimes, you just get random errors.
Was already failing a couple of days ago 
but I might try again on Monday.
They usually do maintenance on Saturdays, so Sunday you should be fine.
I submitted a ticket few days back and it worked fine.
It was about corporate actions
Not with support tickets, but I often getting 403 and 500 errors in the IBKR web interface. The last time was when I clicked on ‘Preview’ for a trade (that was 8 days ago, on a Friday afternoon).
And no, this is not the first time.
The consistently positive reviews everywhere surprise me. Sure, it’s inexpensive, but the IT keeps making me question whether I really want to keep a large portion of my assets there.
I am with them for over 25 years now, I think they have the same interface for almost 30 years, the Java Program “TWS”. That is all you need!
Of course to attract youngsters you need fancy Apps and Web interfaces which change all the time. Never understood why somebody wants to use a Web Interface for trading, way too slow by nature. And you depend on a lot of infrastructure, like Browser, Javascript Engine, Operating System and so on. The error may lay somewhere there.
In TWS you can check the protocol of all communication and find out quickly what in your environment is fucked up.
TWS classic works, is fast and once you learn how to use it this knowledge is probably good for decades!
Don’t use it on Saturdays, that is all.
BTW: there are institutes which charge you 200 times what IB does and have even worse Web Interfaces…
So the dividends show up in the month to date activity report under the “change in dividend accruals” section, but still no money received (payable date was July 17th).
The dividends were posted twice and there’s one reversal, they seem to have some problems and are now fixing them I suppose?
I don’t need a fancy web interface, only a functioning one 
I might give TWS a try, even though I don’t like having many software installed.
There’s a little bit of a learning curve associated with using the TWS. The Mosaic version might be more accessible to beginners than the Classic TWS.
I can do most trades via the web interface easily (i.e. buying/selling long positions) and have recently successfully used it to shuffle several $100k from BND and BNDX into BINC and MTBA — a little less duration, a little more yield (and a little more TER …).
Trading options is easier via the TWS as you have (easier) access to option trading parameters and can customize the option chain; plus viewing and adjusting the order status is easier/more accessible.
In fact, I just initiated an option tradeLMT380PDec25 in the web interface earlier this afternoon and pretty much immediately changed to the TWS to proceed in order to watch the order and if necessary adjust it as clicking in the web interface to see the corresponding information was just too cumbersome.
Also, I wouldn’t know how to buy Treasuries in the web interface (for my Treasury Secured Puts (TSPs)). It’s probably (or almost certainly) possible in the web interface, but I know that I just need to launch the Global Bond Scanner in the TWS while I’d have to search for how to do this in the web interface.
Anyway, good luck and … enjoy? 
[LMT380PDec25] Sold a $380 LMT Dec’25 Put for $800 bucks. If it expires worthless, I will garner an above 5% annualized return on risk / capital allocated to the LMT option. If I am assigned, I am happy to have bought LMT for $380 near year end with expected fair value of 15xP/E of Dec 31 currently at $408.94
I have same issue. Didn’t see dividends on pay date (today)
But maybe tomorrow I will see
Seems annoying, but to put this into perspective: with my Swissquote custodian, I have seen dividend payments weeks late and have experienced dividend stornos and corrected dividend payments more than half a year later than the value date of said dividend (and of course past deadlines for my already submitted tax filings …).
Hope things work out for for you in shorter time.
Still broken for me, tried on web and app.
Not used to Classic, but using TWS close to 15 years. Would like to test IBKR Desktop, but it’s still not available for advisor accounts, from which I do the trading.
Either way, it’s good to have options, IB has an overview on their webpage:
edit: link, also contains more details and comparison tables
Are you just monitoring, or do you need access to the cash supposed to be there at value date?
If the latter: see above
Sorry I was replying to the sub thread about being unable to file issues 
My bad. Didn’t expand the reply history.
Today I received some of it. The dividend payment was part capital gains, part “normal” dividend. Today I received 65% of the “normal” dividends. Still waiting on the other part.
Normally I don’t care, but I was just waiting for cash to exercise a subscription right.
Otherwise I would need to transfer more cash.
But let’s see
Seems IBKR Desktop is only available for Windows and MacOs. Too bad, I’m on Linux.
