I am in Ticino and I had a situation similar to yours. I was waiting for the final decision for taxes of 2017, 2018 and 2019, so you could wait forever, or at least that was my case. I started to call and make some pressure and I finally managed to get them to do the final calculation of my taxes. So don’t wait for longer, just give them a call and ask them why you did not receive your taxes from 2019 yet (in my case the tax from 2017 was quite difficult and the taxation guy could not be bothered with taking care of it…his words!).
Called him today, he looked into my file and said “oh they just completed review of your change of residence yesterday this means you should have it finalized in a few days”
So yes always worth calling to speed up the process!
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