Never contacted the hotline and guess all providers will try to save there.
I was on Sunrise network before, which works well enough for me in most places, but I can’t compare to other networks from recent experience. Not sure there could be a difference between different providers in the same network?
Just noticed the 24 months lock-in, that wasn’t there at the launch offer.
Agreed; not all customer services are the same. I’d say Spusu is really exceptional, you can even reach them by Whatsapp, and they respond quickly and efficiently.
Learned only today that Sunrise increased prices on existing contracts per August. Seems it was in the news a few week ago, but I missed it. Sunrise did notify me - on the June invoice. The kind of invoice I pay automatically via eBill and therefore don’t even look at. Sneaky little internet provider
Of course praising themselves and not mentioning the cancellation right it gives you.
It’s only 1.5 more per month, but I’m rather annoyed by the process, nevertheless.
Luckily, contract binding is running out. Guess it still makes sense to wait for Black Friday promotions in November to hope for a good fiber deal, TV optional?
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