CHF 0.30 fee for each standing order execution at UBS

I thought I had a free banking package, but recently realized that for my 5 monthly standing orders (rent and 4 pillar 3 portfolios) I am paying 5 x 12 x 0.30 = 18.- / year.

Is this a new fee? Kudos to the bank for the creativity. And also for getting away with the CHF 5 fee for express transfer execution (given that the competition has CHF 2 plus some free express orders per year).

Anyway, I canceled my pillar 3 standing orders and will do these manually at the beginning or end of the year from now on.

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It’s tied to the product and whether you have a balance of 10k or higher.

Such fees, even when it’s peanuts would (and did) just annoy me so much that I’d take my business elsewhere.
What’s next, a fee to check your balance?

Maybe that’s what they are aiming for :sweat_smile: , keeping the customers that generate enough revenue, but this 10k limit just doesn’t resonate well with me.

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That makes sense, as I started to move my salary to the broker as soon as it hits my bank account. Maybe I could keep it above the 10k limit in the future. Who knows maybe even the express fee will change.

Same. It just gives me this feeling of not being treated correctly / fairly. I actually don’t even expect to get totally free banking. If I could trust that a bank was transparent with no hidden fees or similar practices, I would probably be willing to pay 50 - 100.- / year. But I also kind of see how traditional banks are forced to behave like this if they want to compete with neo banks.

I’m also starting to see the pattern (not only in fintech): New competitors start out with a platform of better features and/or cost-structure, and a promise of complete transparency / fairness / “adfree forever” etc. Once they are established, the founders eventually sell out and the new shareholders slowly transform the company to the “traditional” model, and the cycle starts again. Looking at it this way should help me be less annoyed in the future and just accept it as the way it will always be (and pick my service providers accordingly).

They’ll have smart, well-paid (or over-paid) experts that come up with those schemes. I’m not a big fish, but a mortgage alone would get them tens of thousands in margin over the years.

Add to that potentially moving part of the portfolio, eventually, or looking for consultation on inheritance etc., that’d be so much more revenue compared to those 30 Rp. for a basic functionality that I take for granted.

And even those with less potential business, a standing order must have marginal cost close to 0, let alone vs. making free single order. Seriously?

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UBS also charges 1CHF a month for the simple customer card and 5CHF for account maintenance (3 CHF if assets > 10kCHF)

Not only for “standing orders” it seems -
I see it listed under each transaction of mine under “Costs and fees”.
But it seems to be waived as I look at the account numbers (due to >10k threshold).

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Omg you are right. I also see the 0.30 fee for each LSV bill (credit card, cleaning), eBill (health insurance, utilities) and my manual transfer to Wise :exploding_head:. Dont’ see anything for Twint payments.

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I only just realised now, after several years, that i pay 0.3CHF per domestic payment with my UBS account :frowning:

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*refunded if >=10k assets (like for the reduced maintenance fee).

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oh dang. you’re right actually looks like I’m not being charged for it. now I have an empty feeling inside where the righteous outrage just left me :rofl:

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Even if you did pay it, it is annoying, but even adding up over a year would not be a retirement destroying amount :wink:

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If I remember correctly, it’s not charged to anyone with a banking package. It’s charged only if you have an account outside a banking package and your total assets are below 10k (and no mortgage).

So did I recently: CHF 0.30 fee for each standing order execution at UBS

For me it’s charged to the primary “Privatkonto” in my UBS key4. Not sure if that is a “package”.

Do you see these fees actually charged in the monthly “Balance closing of service prices”? With a banking package, the fees will be listed but as strikethrough, so you’re not actually charged.

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I will check later

Regarding the CHF 5 express transfer fee.

Would you call the following a bug or a dark pattern?

If you create a payment in the afternoon, the execution date defaults to the next business day:

When you open the calendar widget and set the date to the current day, it automatically activates ‘Instant payment’ and warns about the fee:

Fair so far. But if you now toggle ‘Instant payment’ back to off, it will not reset the date back to next business day:

What does the honest customer expect now when clicking ‘Send’ in this state?

As the cynical customer expects, UBS will take the CHF 5 fee.

(If you do the same in the morning, the ‘Instant payment’ switch doesn’t automatically toggle when you set execution date to current day, and you get a free same-day transaction)

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I think Hanlon’s razor applies and this looks like a bug to me.

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