The first line: I tried to put a limit order to buy a stock during NYSE open time and the order immidiately had the status “inactive”, and later cancelled, saying I don’t have enough cash blabla, but I just sold my other stocks in USD and I can see I have 30k USD…
The 2nd line is similar, but ON TOP OF IT, it says I surpass the size limit of 500 shares, which I don’t get why, because I bought 1300 shares of the same stock 10 days ago, so why it’a problem now.
the last one: this one is in CHF, the limit order was placed, but get cancelled after a few days, it says I don’t have enough balance blabla. while I constantly have had several times more than enough CHF…
I think there was a message in bulletin, something about system upgrade in European stock exchanges and that orders will be cancelled and not restored. Try again maybe?
this is a good point, the reality is I have only used client portal and i can’t find a way to reach IB support, under Help and BOT everything seems to not let “free entry” of a personalized message, either you are redirected to FAQ and forum or for the BOT it seems we have to choose categories just like an answering machine. This is the worst interface for customer support I have ever seen. the app Yuh is doing a much better job.
Perhaps cash from your stock sale is not settled yet? Usually you can buy immediately after the sale, except if you violated the free riding rule in the last 90 days (e.g. buying a security then selling in a day or two).
Depending on the security, but normally it takes 2 business days to settle.
To overcome this issue you can use a margin account as mentioned already in this thread.
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