WIR Bank TOP package

Well it’s one thing if a bank requires their employees, who may have access to insider information, to have their accounts with said bank, but @awyeah doesn’t work at a bank, just that their employer partners with one. But maybe they work in finance and the same reasons apply.

AFAIK bank employees don’t have to disclose current or savings accounts with other banks, only custody or brokerage accounts, which they may need to close to trade exclusively with their employer.

Salaries are usually paid into accounts at their own bank for simplicity and efficiency, and since these accounts are typically free for employees, it’s generally not an issue.

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It’s probably not what you want, but if you just have a standing order to WIR of the amount of your salary on the day after payday, wouldnt that classify as “getting salary on the WIR account”?

I doubt that they have more stringent “salary” checks that go beyond “xyz amount every month”?

Well when I had a scholarship in a Swiss University back like 10-15 years ago, while I was studying and used to get generous stipend from that scholarship, and my institution told me I need to open a PostFinance account for them to deposit my stipend there, scholarship stipend is different from an actual job. Well if you are working in a bank or in the financial sector, I am working in fintech yes, then I guess if your fintech has a partnership with some banks (e.g., take for instance Neon employees having free accounts with Lenzburg bank that grant them some additional benefits for free), then it makes sense to go with your employer’s choice of bank. Its not legal I think but there are cases and I think you can work around it in most cases if you can convince HR or the Payroll department.

gaijin: Sure in this case I will wait and not apply for the Anteilschein, as you mentioned you are in the same situation as me, not meeting the minimum criteria. Maybe they have not enforced it yet, but I don’t know if they start enforcing it, could be that people who don’t meet the criteria will need to pay some account fees monthly/yearly and not sure how much that would be. Seems like they are more anxious on getting customers at the moment. I will try to use the debit card regularly like a few times per week so they see transactions happening and money flowing (going out and deposits coming in), meaning its actively used. I assume even if you are not depositing 1500 CHF monthly and don’t meet any of the 3-4 criteria mentioned (incl. Anteilschein), but you are still using it as probably your main or second debit card with very regular frequent CHF purchases and often non-CHF purchases, so they would know its a very active account and not idle, and not used for travelling purposes only. I personally think if you show to them you are not solely using it for the purpose of travelling (using it only a few times a year) and you also are doing very frequent and regular CHF purchases locally, then I think they most likely will not raise an eyebrow – this is in fact what some member in this thread reported last year, they told him that they would waive off all the conditions / criteria if that person uses their debit card regularly for CHF purchases, and I guess you are doing that as well. They can easily monitor money flow and transactions based on regularity and also identify idle or non-frequent users.

almi: Their fundamental check is basically 1500 CHF deposit per month which is one of their requirements as listed on their website, so generally 1500 CHF would be part of a salary which can be set as a monthly standing order as well if you don’t wish to deposit all your salary. But as gaijin and a few others have pointed out they haven’t been enforcing this, but it might come to us as some point, for now we just use try to use it actively and regularly for daily CHF purchases including the “more beneficial” non-CHF purchases.

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Setting up EBill payments might be an easier option to demonstrate the flow of cash. And you don’t lose on credit card bonuses.

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@awyeah You are way overthinking about meeting the requirements. Just use Wir as if you already met all the requirements and worry about everything else later on.

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Gaijin, you are right, I am not worried anymore after confirming that we are both in the same boat. I won’t be worried about this anymore now.

So, a few updates from today:

Firstly, went to a UBS ATM and changed the PIN of the debit card, quick and easy as with any bank ATM card. Was also able to check the account balance as well, as obviously it showed 0.00 CHF. :laughing: Now need to transfer the money inside the WIR account. :grinning_face:

Secondly, installed the debitX+ App. I had an issue with receiving the SMS on time, but within 10 minutes I was able to resolve the issue. First, I turned off/on Airplane mode and got a better signal strength, but still quite low. Although I have Swisscom, it seems there was an issue receiving the SMS on time, sometimes I got the SMS but it was quite delayed and sometimes I didn’t receive it. Sometimes I received 2 SMS at the same time with expired links, quiet weird. After about trying like 5-6 times, and going out into an open area which had a better signal reception quality, I received the SMS with the link within 3-4 seconds, thankfully that worked. After that they ask you to put your card details, and then the registration process is complete. After that you can login via biometrics which are automatically set.

The debitX+ App is quite handy to block/freeze the card, set regions of use (geo-blocking), manage notifications, activate online shopping, switch on/off ATM withdrawals, enable contactless payments etc. By default online shopping, ATM withdrawals and contactless payments were all enabled, so I changed the settings to my preference. I also see in the e-banking App and the e-banking site (PC) you can also change the geo-location, set limits, notifications, so it has similar features like the debitX+ App. The only additional features this App provides are the online shopping feature, the ATM withdrawals on/off capability, and the ability to view your PIN and set PIN. The debitX+ App is quite modern, easy to use interface, very satisfied with it all together. More cards can be added into the App if your bank supports the App. Last thing to mention is that since the App is from SIX, my default language in the App was already set as English (or probably it uses the language preferences from your phone).

Will most likely do my first transaction in the next 1-2 days once some funds are deposited. :joy:

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Thanks for this detailed report.

You add another data point to my claim that the SMS authentication is the Achilles’ heel of the Wir system. I hope that they will soon introduce a different authentication mechanism.

Its actually not the fault of Bank WIR, since the debitX+ App itself is a relatively new product from the Swiss Exchange (SIX), and some people have even reported some bugs in the App, only time will tell after I start using it more frequently. SIX should be responsible for the App and time delays, so they are to blame, Bank WIR are just corporate customers of the App while we are the end-consumers. They could probably increase the time limit on the SMS, or send a time-limited email (30 mins expiry policy) instead of SMS. There are many workarounds for this. I believe its also linked to verifying the mobile number of the user that’s why the SMS is necessary whether it contains a code or a link.

this thread reads like an uneventful day in the life biography…moving on

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I have finally done a transaction in euros to check the costs:

  • transaction done on Sunday, March 29, the official EUR/CHF on Friday was 0.9178 and on Monday 30 it was 0.9187
  • transaction appeared in the account on April 1st or 2nd
  • it has a value date of March 29 and a booking date of April 1st, EUR/CHF 0.924032, official rate was 0.9191

So there was a fee of some 0.49% added on top of 3 working days to finally see the transaction in my account.

For comparison, Wise asks a 0.23% fee and books the transaction immediately.

At the end for me Wir is not interesting for paying in euros, too much delay and twice the fee.

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My spending on 28.03. booked on 31.03. I got 0.9163 rate for EUR. I think no markup here.

Some more data on EUR payments during these days:



when I’ve talked with hotline agents about currency exchange rates, they told me that I could use this tool as a reference : https://www.mastercard.com/us/en/personal/get-support/currency-exchange-rate-converter.html

Comparing to the ones displayed in your transactions, the ones in your transactions all seem better than with the mastercard tool.

For comparing with Wise, I believe we should run similar transactions at the same time. The trick with Wise is that you can change currency and keep it in an envelop, and when you do that, fees are lower than instant transactions and changes from CHF.

All in all, what I like with WIR are the 24 cash withdrawals from anywhere in the world and with unlimited amounts. You dont have that with Revolut and Wise.

They’ve now released their “own” credit card — but in reality it’s just a rebranded Certo One with excessive FX fees.

Pretty disappointing, honestly. I was expecting something that would actually improve the market. Especially considering how strong their debit card is with interbank rates, this credit card feels like a step backwards.

I don’t agree.
Certo One is considered as one of the best credit cards in Switzerland by MP or the PoorSwiss. If you had to chose one credit card in Switzerland, this would probably be the one to go with.
While I agree that it’s nothing you cannot get outside of Wir, it’s among the best choices for Swiss credit cards. My assumption is that a subsidy of fx rates by Wir for the Certo card would have cost Wir a lot more than for their debit card.
Small side-note: You get a one-time CHF 50 sign-up bonus until the end of the year.

I see your point, but the WIR credit card is literally a 1:1 copy of the Certo card (except the picture) — 1% cashback at three selected merchants and 0.25% everywhere else. Meanwhile, Swisscard gives 1% cashback everywhere with Amex and 0.25% with Visa. So the WIR card doesn’t offer any real advantage. Even worse, they don’t support eBill, hoping that customers forget to pay their bills to charge interest.

It’s even more disappointing considering the WIR debit card stands out with interbank FX rates, while the credit card charges almost 4% abroad. No “WIR-style” improvement — just a rebranded card with worse fees.

I guess the only reason for launching this “credit card” is to get the referral fee from Cembra - not to offer something new, exciting to the customer. You can get the 50CHF also if you go direct with cembra. Cashback Cards from Swisscard give 100.-

What do you mean? I did not find any information about fees. Are the fx fees of the WIR card worse then the original Certo One fees?

The WIR banking and debit card offer is exciting for me. I do not have the expectation that every future product will create the same level of excitement.
Actually, this is a new thought, the combination of Certo credit card with the WIR debit card is quite a smart move:

  • For payments in Switzerland you now get the best conditions on the market if you just use one single card (therefore not counting the Swisscard combo)
  • For payments abroad you already get the best fx rate with the WIR debit card.

I think the fees are the same like on certo, see https://www.moneyland.ch/de/cembra-money-bank/kreditkarten/certo-one-mastercard

But much worse than on their Debit card.

Hi all

Just wanna tell you that my virtual card on Wise has been hacked recently.

Hopefully nothing went wrong as the first sign was a challenge/response from amazon prime US to check the card, so I freezed the card immediatly. Another transaction occured in the night but was blocked by the freezing and now the card is deleted. I can create another one.

Then I thought I would love to have the same kind of features with the WIR debit card : being able to create a numeric or virtual one, and even create some temporary ones, that would be available just for one transaction for example, or for a limited timeframe

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