# Neon banking app
**URL:** https://forum.mustachianpost.com/t/neon-banking-app/3150
**Category:** Banks, Insurances & Third Pillar
**Created:** [January 30, 2020, 1:22pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150 "2020-01-30T13:22:55Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@cornflex](https://forum.mustachianpost.com/u/cornflex)
#### Post date: [January 30, 2020, 1:22pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/1 "2020-01-30T13:22:55Z")
Hi everyone,
Good news, I just noticed that neon-free.ch has updated is prices this month.
It’s means that exchange rate is now at 0% like N26 and Revolut.
> **[With neon plus, neon global, and neon metal, all card payments abroad are as...](https://www.neon-free.ch/en/blog/neon-fx-surcharge-on-card-payments)**
>
> With neon plus, neon global, and neon metal, all card payments abroad are as hassle-free as at home – and completely free of charge. And for cash withdrawals abroad, the fee has been reduced to 1.5%. In both cases, you benefit from the best exchange...
I just subscribed and i’m going to try the solution.
I’ll let you know 🙂
---
### Author:  [@Polo](https://forum.mustachianpost.com/u/Polo)
#### Post date: [January 30, 2020, 1:57pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/2 "2020-01-30T13:57:49Z")
They do charge for cash withdrawal abroad though (1.5% and use Mastercard conversion rate)
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### Author:  [@Tino](https://forum.mustachianpost.com/u/Tino)
#### Post date: [January 30, 2020, 6:10pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/3 "2020-01-30T18:10:11Z")
> [@Polo](#):
>
> and use Mastercard conversion rate
I checked some times the rates and are more or less the same as Revolut. In Revolut is more “real” since the change is done when you want for the quantity you want. Mastercard is more or less the average of the day…
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### Author:  [@ilvalesco](https://forum.mustachianpost.com/u/ilvalesco)
#### Post date: [January 31, 2020, 8:00am UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/4 "2020-01-31T08:00:45Z")
is it possible to have 2 accounts (euro and chf) in Neon ? If yes, is it possible to transfer without exchange fee between the 2 accounts like for Revolut (till 5000 £ for the free version )?
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### Author:  [@cornflex](https://forum.mustachianpost.com/u/cornflex)
#### Post date: [January 31, 2020, 9:44am UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/6 "2020-01-31T09:44:55Z")
Hi, I don’t think it’s possible right now. I’m still waiting for my account, so I’m not able to test.
But you can ask them directly :
> **[Contact](https://www.neon-free.ch/en/contact/)**
>
> Questions about payments, cash withdrawals or your neon Mastercard? Give us feedback to the fastest account app for your everyday banking needs.
They seems to respond quickly 🙂
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### Author:  [@ilvalesco](https://forum.mustachianpost.com/u/ilvalesco)
#### Post date: [January 31, 2020, 10:37am UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/7 "2020-01-31T10:37:01Z")
9 min to get my answer from their support 😉 Only CHF is available.
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### Author:  [@San\_Francisco](https://forum.mustachianpost.com/u/San_Francisco)
#### Post date: [January 31, 2020, 1:33pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/8 "2020-01-31T13:33:10Z")
> [@ilvalesco](#):
>
> Only CHF is available
The account does support EUR SEPA transfers at 1.5% surcharge, in line with more traditional banks (I usually use other means to convert and transfer).
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### Author:  [@ilvalesco](https://forum.mustachianpost.com/u/ilvalesco)
#### Post date: [January 31, 2020, 3:29pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/9 "2020-01-31T15:29:00Z")
which other means ? transferwise ?
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### Author:  [@San\_Francisco](https://forum.mustachianpost.com/u/San_Francisco)
#### Post date: [January 31, 2020, 3:44pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/10 "2020-01-31T15:44:50Z")
- IBKR (monthly withdrawal to EU SEPA account)
- Transferwise
- Revolut (sometimes)
exchangemarket seems somewhat popular as a Transferwise alternative, but no own experience.
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### Author:  [@zip](https://forum.mustachianpost.com/u/zip)
#### Post date: [February 6, 2020, 10:45am UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/11 "2020-02-06T10:45:52Z")
I get the feeling Revolut is more “trendy” than Transferwise these days. Is there any advantage?
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### Author:  [@San\_Francisco](https://forum.mustachianpost.com/u/San_Francisco)
#### Post date: [February 6, 2020, 7:59pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/12 "2020-02-06T19:59:38Z")
> [@zip](#):
>
> Is there any advantage
Cheaper.
Flashier (Metal cards etc.).
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### Author:  [@zip](https://forum.mustachianpost.com/u/zip)
#### Post date: [February 7, 2020, 8:31am UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/13 "2020-02-07T08:31:51Z")
> [@San\_Francisco](#):
>
> Cheaper
So the exchange rates are even better on revolut compared to tranferwise?
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### Author:  [@San\_Francisco](https://forum.mustachianpost.com/u/San_Francisco)
#### Post date: [February 7, 2020, 12:06pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/14 "2020-02-07T12:06:07Z")
> [@zip](#):
>
> exchange rates are even better on revolut compared to tranferwise
I suppose not.
Transferwise charges for currency conversion though, whereas Revolut is supposedly free during the week. While Transferwise‘s pricing seems somewhat be sustainable in the long term, I don‘t think Revolut‘s is - they’re probably rather still in their phase of financing growth with venture capital.
---
### Author:  [@xerox5003](https://forum.mustachianpost.com/u/xerox5003)
#### Post date: [February 16, 2020, 10:49pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/15 "2020-02-16T22:49:09Z")
> [@cornflex](#):
>
> Hi everyone,
>
> Good news, I just noticed that neon-free.ch has updated is prices this month.
>
> It’s means that exchange rate is now at 0% like N26 and Revolut.
>
> [https://www.neon-free.ch/en/blog/money-guide/why-neon-does-not-charge-you-for-card-payments-abroad/](https://www.neon-free.ch/en/blog/money-guide/why-neon-does-not-charge-you-for-card-payments-abroad/)
>
> I just subscribed and i’m going to try the solution.
>
> I’ll let you know
Wow, now we are talking!
Do I see that right:
- Neon is the Swiss version of Revolut (thanks to the disruptive effect of all those neo-banks, we have to admit that).
- No FX fees, same as Revolut (or more precisely: mastercard FX vs. interbank FX, which is nearly the same. Furthermore: no additional FX fees during weekends with Neon).
- Need foreign money from ATM? Nearly the same fees like Revolut (1.5% vs. 2% after the first CHF 200/400/600)
- CH based → CH depositor protection (Einlegerschutz)
- There is a solid CH bank behind Neon (Hypothekarbank Lenzburg)
I will open an account, test Neon for some time and if everything goes well, I would even consider, letting my salary transferred to the Neon account. What do you need more than Neon and a free back up account at Migros Bank?
In that case, I would close Revolut and keep Transferwise as Plan B for FX transactions. I don’t like the negative development from Revolut at the moment. A lot of bad press regarding frozen accounts and stuff…
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### Author:  [@Ed\_Waadt](https://forum.mustachianpost.com/u/Ed_Waadt)
#### Post date: [February 16, 2020, 11:16pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/16 "2020-02-16T23:16:53Z")
To me there is one important difference: with Revolut you can _hold_ other currencies and you even get your own IBAN for certain currencies which in my case is useful for EUR and GBP.
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### Author:  [@San\_Francisco](https://forum.mustachianpost.com/u/San_Francisco)
#### Post date: [February 16, 2020, 11:33pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/17 "2020-02-16T23:33:48Z")
> [@xerox5003](#):
>
> Need foreign money from ATM? Nearly the same fees like Revolut (1.5% vs. 2% after the first CHF 200/400/600)
Yep - though the first 200 EUR/GBP are free (abroad) with Revolut. And I usually don’t need more cash each month.
> [@xerox5003](#):
>
> I would even consider, letting my salary transferred to the Neon account.
I’ve been doing this for a couple of months now. No problem so far. I haven’t had a need to use my backup account at UBS since then.
But…
> [@xerox5003](#):
>
> What do you need more than Neon and a free back up account at Migros Bank?
You might want to activate a backup _ **device** _ (a second phone, or, in my case, a tablet) for Neon. Device activations are done with a letter sent by postal mail - so if you lock yourself out of your main device (by loss, theft, or damage), you have to wait for that new activation letter.
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### Author:  [@cornflex](https://forum.mustachianpost.com/u/cornflex)
#### Post date: [February 19, 2020, 11:26am UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/18 "2020-02-19T11:26:12Z")
> [@San\_Francisco](#):
>
> You might want to activate a backup _ **device** _ (a second phone, or, in my case, a tablet) for Neon. Device activations are done with a letter sent by postal mail - so if you lock yourself out of your main device (by loss, theft, or damage), you have to wait for that new activation letter.
Otherwise you can use an emulator on your computer, like “bluestacks” for android.
---
### Author:  [@Cortana](https://forum.mustachianpost.com/u/Cortana)
#### Post date: [February 19, 2020, 12:27pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/19 "2020-02-19T12:27:56Z")
Got a reply regarding sub-accounts (like ZAK) today:
> [@neon](#):
>
> Hallo Lukas
>
> neon hat noch keine “Töpfe”, aber wir haben das Thema auf dem Radar, da es vielen Nutzern wichtig ist. Bleib dran, wir informieren dazu, sobald es soweit ist.
>
> Liebe Grüsse
>
> Bianca
>
> **neon Service**
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### Author:  [@boschika](https://forum.mustachianpost.com/u/boschika)
#### Post date: [February 26, 2020, 3:32pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/20 "2020-02-26T15:32:01Z")
Based on personal experience, I wouldn’t recommend neon:
- their support is… not the best. They forget to do things they promise they’d do, you get conflicting answers, and the opening hours are far from convenient.
- The daily cash withdrawal limit is 1000.- per day. Found out the hard way that they absolutely cannot change this on the day I needed to pay my deposit to get my apartment keys.
- The transactions take 2-5 days to post to the online banking.
- The “credit” card is actually a prepaid: no hotel booking, car rentals, or sometimes even plane tickets.
- No “native” TWINT
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### Author:  [@Cortana](https://forum.mustachianpost.com/u/Cortana)
#### Post date: [February 26, 2020, 3:42pm UTC](https://forum.mustachianpost.com/t/neon-banking-app/3150/21 "2020-02-26T15:42:24Z")
Sure about hotels and plane tickets?
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