# IBKR account opening - c/o mailing address
**URL:** https://forum.mustachianpost.com/t/ibkr-account-opening-c-o-mailing-address/8040
**Category:** Investing / Brokers
**Created:** [February 25, 2022, 5:15pm UTC](https://forum.mustachianpost.com/t/ibkr-account-opening-c-o-mailing-address/8040 "2022-02-25T17:15:26Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@ulysses](https://forum.mustachianpost.com/u/ulysses)
#### Post date: [February 25, 2022, 5:15pm UTC](https://forum.mustachianpost.com/t/ibkr-account-opening-c-o-mailing-address/8040/1 "2022-02-25T17:15:26Z")
Hi everyone,
Just had a question that doesn’t seem to have been addressed on the forum before. Currently trying to open an IBKR account: at verification stage the paperwork is not accepted due to the fact that the mailing address in CH is at c/o (i.e. different name on the letterbox). This is at least the explanation given by the customer centre.
Has anyone experienced the same? I find it a bit puzzling as a c/o address does not constitute a problem in CH at all, I am wondering if anyone has had the same problem and if so, whether it was solved.
Thanks in advance
---
### Author:  [@ulysses](https://forum.mustachianpost.com/u/ulysses)
#### Post date: [February 25, 2022, 5:39pm UTC](https://forum.mustachianpost.com/t/ibkr-account-opening-c-o-mailing-address/8040/3 "2022-02-25T17:39:20Z")
Thanks for the reply.
Sorry OP was unclear: it’s the mailing address that is a c/o (I prefer receiving the mail there). I uploaded my latest banking statement as proof of residence, which includes both my full address and the mailing one. My guess is that verification staff sees a c/o and blindly applies the rule “c/o = unacceptable” , while this is perfectly fine in CH.
Just wondering if anyone had the same problem.
---
### Author:  [@San\_Francisco](https://forum.mustachianpost.com/u/San_Francisco)
#### Post date: [February 25, 2022, 7:36pm UTC](https://forum.mustachianpost.com/t/ibkr-account-opening-c-o-mailing-address/8040/4 "2022-02-25T19:36:46Z")
Nothing unexpected or surprising at all.
> [@ulysses](#):
>
> My guess is that verification staff sees a c/o and blindly applies the rule “c/o = unacceptable” , while this is perfectly fine in CH.
Agreed as plausible.
We all know Switzerland’s history of acting as a haven for tax evasion and that authorities are rather lax - as long as you pay your taxes to the Swiss government.
> [@ulysses](#):
>
> I uploaded my latest banking statement as proof of residence
Bank statements aren’t particularly reliable proofs of residence - many people have a bank account with a mailing address “somewhere” they aren’t living (anymore).
> [@ulysses](#):
>
> I prefer receiving the mail there
You aren’t going to receive much if any physical mail from IBKR anyways.
---
### Author:  [@CryingSofa](https://forum.mustachianpost.com/u/CryingSofa)
#### Post date: [February 26, 2022, 5:19pm UTC](https://forum.mustachianpost.com/t/ibkr-account-opening-c-o-mailing-address/8040/5 "2022-02-26T17:19:08Z")
> [@San\_Francisco](#):
>
> You aren’t going to receive much if any physical mail from IBKR anyways.
Has anyone ever received paper mail from them while allowing them to send emails? I haven’t received paper from them so far.
---
### Author:  [@jay](https://forum.mustachianpost.com/u/jay)
#### Post date: [February 26, 2022, 6:07pm UTC](https://forum.mustachianpost.com/t/ibkr-account-opening-c-o-mailing-address/8040/6 "2022-02-26T18:07:07Z")
> [@CryingSofa](#):
>
> Has anyone ever received paper mail from them while allowing them to send emails?
I once received an interim report for VT by mail, mentioning that a switch to e-delivery is possible. I requested a switch and now get (links to) reports by e-mail. Nowadays e-delivery may be the default: [https://ibkr.info/article/2648](https://ibkr.info/article/2648)
As far as I remember, I never received anything else.
---
### Author:  [@nabalzbhf](https://forum.mustachianpost.com/u/nabalzbhf)
#### Post date: [February 26, 2022, 6:16pm UTC](https://forum.mustachianpost.com/t/ibkr-account-opening-c-o-mailing-address/8040/7 "2022-02-26T18:16:03Z")
Before they had the 2FA in the app, you’d receive 2FA by mail (printed token, or the card).