I feel like i’m in a tough situation and need advice.
I entered switzerland few months ago, ang got contacted by a broker “mandated by the canton to help new arrivals.”
Not gonna lie I trusted it since I was new and how could it get my phone number and details ?
I openned a 3a Life Insurance through the broker, but I realized my mistake 2-3 months later, looking a bit around, I’ve seen that stopping to pay would just stop the 3a.
But broker contacted me back, mentioning if I was not paying the insurance company would sue me to debt collection office.
By short timing, and couldn’t find material until “deadline”, I paid and got warned that my 3a was back on track…
I realized I got fooled by this broker.
Now, I want to get rid of this broker and to cancel this 3a insurance life policy, I understood I will loose my money on it, but I’m fine with it.
But I’m a bit lost on how to proceed to cut from this broker, and how to cancel this 3a.
Which order ? I heard broker can ask for money, but that is not legit.
I called and I can cancel the SwissLife 3a Insurance, money on it is loss ofc, but no extra fees.
I made the paper to send.
Now, it is about the broker…
What is the legal way to cancel the brokerage mandate that I had to sign at the beginning (a mandate that was never copied to me).
I cannot find an example of letter to send about the cancellation of an insurance brokerage mandate.
Full disclosure: I’ve flagged that post. I don’t know if the hiding process is automated or manual, it seems to just be hidden for now.
I personally struggle to envision people registering just to defend their broker in the way that poster did. If it comes from the company itself, the approach seems very dishonest to me and probably not a very good basis for a Q&A though it might be worth it to call it out publicly and see the potential replies.