Just from how this thread developed I cannot understand your bashing against IB? If it’s so horrible, then use another provider? For some Schwab is perfect, for another one it’s Ameritrade. But I cannot see the sense of joining this forum where the people are focused on a better expense-revenue ratio - which Interactive Brokers provides.
You are not paying CHF 2’400 per month for IB as for Bloomy or something similar. The min. mothly fee of CHF 10 is even gone, for IB. But yes, I liked the keyboard only navigation pretty much as well
If you are not satisfied with IB, then use another provider - e.g. another all-in-one solution or you are using IB to execute transactions but doing the reserach on another platform. Or buy shares and ETFs on IB, option on another platform.
I am facing another shameful issue with IBKR Mobile. In the good old days where volatility was low I once setup alerts for basic indexes like SPY, QQQ, VT for more than 2% price changes. Now it became the new normal and I am receiving an email + push notification almost every day. Naturally I went to app and tried to switch off these notifications but guess what! After spending hours I am still not able to find a way to do that.
Normally you go to the notifications, click on the wheel and somehow you should manage it but nope, not so easy! The closest thing on the menu is “user defined alerts” but I cannot click on it, cannot disable it, nothing… Every search on the internet says that I should go to trading assistant but where the hell is that?
After spending far too much time I found this explanation:
Trading Assistant (TA) feature of the IBKR Mobile app is only supported for a single account structure. In case you have linked accounts, it is not possible to modify existing notifications you might have set up when you had a single account. However, if you wish to cancel the existing notifications entirely, Client Services can disable them on your behalf. Please note that canceling notifications would mean removing the whole set of notifications. It is not possible to remove any particular notification among the whole set. However, this will not affect active alerts you might have for your accounts, as it is a different feature
Seems like I lost access to Trading Assistant since I opened the second account. I just created a ticket to disable a notification at this level of technology we have. Not sure what to say… It is just pity!
I was a customer 2 years ago, when I simply failed to buy an ETF, even with the cash being there. Half a dozen messages popped up refering to whatever. I gave up and closed my account.
After having experienced some European brokers handle sanctions for Russian shares, I felt the need to go somewhere where ownership is honored and markets are plenty. I rolled up my sleeves and am now proud owner of two positions, purchased with ultralow commissions. Can’t believe though, I had to convert to foreign currencies for my limit orders. They should hire an UX person! (rant completed!)
To stay on topic:
I believe IBKR “apps” are made by IBKR users. They “dogfood” a lot, as it’s said.
This is sometimes positive ( See examples of applications that never change the interface because it was already “perfect”) and sometimes is negative (new users don’t understand it maybe?)
I’ve never used a bloomberg terminal, but I’ve seen one: Terrible UI, but people learned how to use it and they are blazingly fast in using it. Same probably here. The UI is perfect for whoever find it perfect. Everyone else struggle to learn it. This is for the Pro version of IBKR (TWS? I forgot the name).
For the more hobby/retail user, they decided to give us the portal (forgot again the correct name).
The Portal should be the one that should get more attention from their devs and I believe they are doing it. Slowly. Too slow maybe?
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