Received the same when applying for a new partner card last week. But for my personal card, no communication yet, very bad communication service.
With that one, it makes Certo! way less competitive as it does not have an advantage anymore over the Cashback MC/Visa, and no e-bill.
Well it still does if you shop regularly at e.g. LIDL.
Swisscard Cashback Amex is not accepted there, hence you get only 0.25%.
EBill is a strong argument though.
I agree on the Lidl, Aldi bit … I was hoping I could use Certo! as my main card and simplify everything. The cashback difference vs. Swisscard was not so much in the end with the 0.33% for all other purchases. Now, back to the drawing board.
And yeah, thanks to e-bill not being there I did miss one of the payments and enjoyed those horrendous fees
Yes, same here 
(I know that I probably could have called them and got the fee waived. But too much hassle.)
So they reduced the cashback on non-preferred merchants from 0.33% to 0.25%? Not really a big deal, or is it?
Let’s face it, with those cashback programs nothing is a “big deal”. For my spending pattern, the impact of this will be increase the gap to the Cashback cards by about 50.-, which is not a lot in the big scheme of things.
But adding to that the lack of e-Bill simply makes “simply having one Certo! card” vs. “managing a Cashback double” less attractive
True. We have both, Cashback cards are for myself, and Certo is for shared expenses.