UPDATE in this case:
I’ve contacted Axa 4 times in the last 1,5 months. I described clearly and detailed the case from my view, and claimed the consulting. I mentioned at least two times, what I told the insurance broker: “I don’t want to start with a life insurance”.
Finally I got the official answer via post. After an agreement between the insurance broker and Axa the solution is to end up the contract, and refund my already paid premiums in full. For the years 2016 & 2017 they will transfer 100% of my premiums to an existing 3a pillar account (VIAC), and my payments for this year 2018 will pay out 100% back to my bank account.
I still can’t beleive it. I suggest you not to accept always the first option and answer of an insurance company, and suggest also not to give up!
But first of all Don’t stick your 3rd pillar to a life insurance! NEVER! I still beleive this is a legal scam.